01. Current Private Access Pricing

VULUXAI currently offers the following Private Access periods:

• 30 Days: USD $9.99
• 90 Days: USD $24.99
• 365 Days: USD $79.99

The price displayed on the applicable product and checkout page at the time an order is placed is the price applicable to that transaction.

02. One-Time Payment

Private Access is sold as a one-time purchase for the selected access period. It is not an automatically renewing subscription and VULUXAI will not automatically charge you again when the access period expires.

If you want to continue using Private Access after expiration, you must purchase another access period.

03. When Access Begins

Private Access begins when the applicable order is successfully completed and the entitlement is activated on the purchasing VULUXAI account.

Users must purchase Private Access while signed in to the account that is intended to receive the entitlement.

04. Additional Access Purchases

If additional Private Access is purchased while an existing Private Access period remains active, the purchased period may be added to the existing expiration date rather than replacing the remaining access period.

05. Refund Requests

Refund requests should be submitted as soon as reasonably possible and preferably within 14 calendar days of the original transaction, unless applicable law provides a different mandatory period.

Each request is reviewed according to the circumstances of the transaction, account activity, applicable law, and payment processor requirements.

06. Examples of Refund-Eligible Situations

A refund may be considered where appropriate, including in situations involving:

• A confirmed duplicate charge.
• A confirmed technical failure that prevented the purchased access from being activated and could not reasonably be corrected.
• An unauthorized transaction following appropriate verification.
• An incorrect access entitlement that VULUXAI is unable to correct.
• A refund required by applicable consumer-protection law.

07. Situations Normally Not Eligible for Refund

Subject to mandatory consumer rights, a refund will not normally be issued solely because:

• The user changed their mind after using Private Access.
• The user did not use some or all of the purchased access period.
• The user expected a particular AI-generated response, conversation style, personality, or wording.
• A particular AI character, model, language, or optional feature was changed or replaced while the core purchased Private Access service remained available.
• Access was restricted because of a violation of the VULUXAI Terms of Use.

08. Effect of a Refund or Reversal

If an order is refunded, reversed, cancelled, charged back, disputed successfully, or otherwise invalidated, the Private Access granted by that transaction may be reduced, revoked, or removed from the associated account.

09. Payment Processing

Payment transactions may be processed by an independent third-party payment provider. The payment provider may apply its own fraud controls, verification requirements, transaction rules, and privacy practices.

Approved refunds are normally returned through the original payment method where technically and legally possible.

10. Taxes, Currency and Price Changes

Prices may be displayed in U.S. dollars. Banks, card issuers, payment processors, or other financial institutions may apply currency-conversion charges or other fees outside VULUXAI’s control.

VULUXAI may change future pricing at any time. A price change does not retroactively alter a transaction that has already been successfully completed.

11. Mandatory Consumer Rights

Nothing in this Policy limits, excludes, or overrides any consumer right, statutory refund right, cancellation right, remedy, or protection that cannot legally be waived under applicable law.

12. Billing and Refund Support

To request billing assistance or a refund review, contact: contact@vuluxai.com .

Include your VULUXAI account email, order number, transaction date, and a short explanation of the issue. Do not send full payment-card numbers or security codes.